Three steps to relationship mastery

Three steps to relationship mastery – Future Leaders Blog – – 03 May

No one can succeed alone.

In fact, a major factor for the survival of our species over time has been, and continues to be, our ability to connect with and collaborate with others.

So, building strong, collaborative, creatively challenging and trustful relationships could be the most important thing you ever focus on.

Who are the people you need to build strong relationships with?

How about:

  • Your peers
  • Your employees
  • Your boss
  • Your boss’ boss
  • Your customers
  • Your board of directors
  • Your business partners
  • Your suppliers
  • Your contractors
  • Your competitors
  • Politicians
  • Other decisions makers
  • And more…

Yes, the list is potentially long. But don’t let that scare or deter you.

To strategically and carefully consider your stakeholder is not an optional task – it’s one of the most important ones on your list. It’s only by connecting respectfully and genuinely that we can be successful – and we don’t mean successful in a selfish “just for me” kind of way. No, we mean successful in a bigger context, being able to make a difference to something bigger than ourselves; like solving someone’s problem or creating solutions that evolve for the benefit of others over time.

If you currently don’t spend enough time considering how to cultivate those important relationships, here are three steps to help you on your way:

Map out the people you impact and the people that impact you – your stakeholders

Reflect on what they need from you and what you need from them. Then build a plan for what you need to do to meet those needs. Specify how, when and where you will connect and interact with them.

Keep in mind that not all your stakeholders have equal importance, and that’s OK

It doesn’t mean that some people are less important or valuable, but let’s be honest and pragmatic – you won’t have time to give everyone equal attention (nor would you or they want it) so you will need to put more focus on those that have the biggest role in your work reality. Don’t just think short-term here, remember to build relationships for the future too – think long-term too.

Take a genuine interest in these key stakeholders; ask questions to understand them better, listen to them, take the time to create a real connection with them

Connect on the human level by being genuinely interested, not just in a transactional kind of way. Think about how you make them feel, what they experience when they interact with you – think about your impact.

Caring for and carefully managing your stakeholders will help you build the relationships that you are dependent on to enjoy your work as well as deliver great results over time. It’s a fun and meaningful part of everyone’s work and it’s never too soon or too late to start. What step can you take today to lay the foundation for those crucial relationships you need, not just today, but in the future?

About the authors
Mandy Flint & Elisabet Vinberg Hearn, multi-award-winning authors of “Leading Teams – 10 Challenges: 10 Solutions” and ”The Team Formula”.

Their latest book “The Leader’s Guide to Impact” published April 2019 by Financial Times International is an in-depth practical guide to creating the impact you want.

You can download a free chapter of the book at

Praise for “The Leader’s Guide to Impact” – “If there is one book you read on leadership, this is it. It’s jam-packed with practical tips, stories and frameworks to help you to be the best leader you can possibly be by taking control of your impact on those around you. Elisabet and Mandy hit the leadership nail on the head every time! I wish this book was around 20 years ago!” Vanessa Vallely, OBE, Managing Director, WeAreTheCity, author, “Heels of Steel”

Author: Excellence in Leadership

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