Set them free Part 2
Elisabet Hearn and I wrote this article for 2020visionleader.com Following on from part 1 of SET THEM FREE, let us dive a bit deeper into the topic of empowerment at work. As discussed earlier, empowerment is a major factor for employees delivering great customer experiences. But as also mentioned last time, there are a few other reasons why it’s so important, let’s look at them in more detail. KNOWLEDGE WORK NEEDS EMPOWERMENT ...
Missing the commute?
Elisabet Hearn and I wrote this article for 2020visionleader.com About a year ago, as the pandemic spread around the world, a large number of people were asked or told to work from home. After the initial struggle of making remote working work, practically with tools and connections, a majority of people were quite pleased with working from home. Some of the benefits often quoted were: It saves me a lot of time, not having to travel...
‘Missing the commute?’ and more in the April issue of IMPACT
Welcome to the April issue of IMPACT This month we continue our article about empowerment, we outline steps to a collaborative culture, and ask the question – are you missing the commute? We also share another of our monthly IMPACT HACKS (quick, practical tips for great impact), this time on presence. And there’s a story about what it takes to break new ground. You can download it here and read it on ISSUU here. Enjoy the read!...
Being a Brand Ambassador
Elisabet Hearn and I wrote this article for 2020visionleader.com How everyone is a powerful carrier of their personal, team and company brand. What you say online has a major impact on your business – here’s how to make the right noises. Just like individuals, teams and even countries, an organisation has a reputation. And that reputation is created over time, through words, actions and behaviours. But it’s not set in...
5 Impact Hacks for dialling up your impact with yourself
Elisabet Hearn and I wrote this article for 2020visionleader.com All impact starts from within. Your ability to impact others will be a reflection of what’s going on for you. And remote working may have added new challenges and opportunities for your self leadership. Are you stressed, angry and frustrated? Then your impact will suffer. Are you energised and at ease? Then your impact will flourish. Yes, all great leadership...
Embrace the differences
Elisabet Hearn and I wrote this article for www.2020visionleader.com How to work effectively with people who are different to you Beach Huts on Brighton Beach, Melbourne, Victoria, Australia When people are different from each other, it can at first seem really hard to get off to great teamwork and collaboration. But don’t let being different put you off – because if you are willing to make it work, you can start to build a very...